Frequently Asked Questions



If you have a question or need some help, please take a moment to read through our Frequently Asked Questions (FAQ).

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I require assistance or guidance regarding tenancy matters.

Unfortunately, the Nestmate.ae team is unable to offer personalized advice or support for specific situations. To access comprehensive information about tenancies and shared accommodations in your emirate, please refer to our legal guide section.

I have come across a bug or problem on the website.

If you have a bug or issue to report, kindly reach out to us via email info@nestmate.ae. To expedite the investigation and resolution process, please include details about the device and browser you were using when the problem occurred. Providing screenshots or URLs would be highly appreciated as they can assist us in identifying the issue more swiftly.

Do you have an app?

We are currently working on creating an app to enhance your user experience and make it just a click away.We are currently working on creating an app to enhance your user experience and make it just a click away.